Sales Associate-NYC

Our client is a fast growing technology company providing a secure messaging platform for healthcare organizations with mobile and desk-based staff. It allows for immediate communications, increased productivity and efficiency, and improved care coordination providing users the ability to securely message, share encrypted photos and files, and generate instant group calls on their own smart phones. They are looking for a sales professional who can adapt to change and has a solid grip and passion for the healthcare space.

Sales Associate Job Description:

As a Sales Associate, you will establish relationships and close deals with major clients across multiple sectors. You’ll act as the point of contact and will work directly with the marketing department to ensure the right message is being delivered.

We believe great ideas can come from any corner of the company. As a Sales Associate you’ll be working closely with a small but growing team and your job will include coordinating with the accounts team to ensure the smoothest possible transition from sale to service.


•Aggressively prospecting via cold calling, LinkedIn and email marketing campaigns. Identify, qualify and develop own sales pipeline
•Close business to meet or exceed monthly, quarterly, and annual bookings objectives
•Enhance business relationships to leverage additional opportunities
•Use to manage all customer/prospect interactions, management reports, and forecasting
•Establish new accounts
•Increase sales to existing customer base and to new industries and markets
•Sell a complete solution of software, Professional Services and Support to enhance the customer’s ability to succeed
•Work with Marketing to close leads
•Travel to customer sites as needed

Your Qualifications:

•3+ years experience in Software Solutions Sales; enterprise sales preferred
•BA/BS or have equivalent work experience
•An experienced salesperson with a history of consistent goal achievement in a highly competitive environment
•Energetic, upbeat, tenacious team player with excellent verbal and written communication skills
•Outstanding at relationship building (skills) with a high degree of responsiveness and integrity
•Experienced working within a quota and commission structure

Product Manager, Boston MA

Our client company is a leader in developing industry-leading technology with solutions that combine cutting-edge technologies to give clinicians the power to control their procedure rooms, easily sharing visual information with colleagues inside the room and out.  The technology integrates seamlessly with existing workflows, freeing clinicians to focus on delivering high-quality patient care.  Envision a place where your ideas and innovation can make a positive impact on the practice of healthcare. You will work with some of the best minds in the  industry, creating and supporting the next generation of healthcare environment integration solutions. You’ll join a team with a track record of innovation, a deep understanding of clinical workflows, a talent for creatively solving challenges, and a passion for forging strong relationships with some of the nation’s most respected healthcare organizations.


  • Leads the definition, launch, and commercialization of new products and services that solve critical business and clinical problems for Image Stream Medical customers. Ensures these solutions move the needle commercially through successful pricing, targeting, and promotion.
  • Accurately and effectively represents the needs of the market and voice of the customer in all phases of product conception and development.
  • Evangelizes product lines with sales, customers, and thought leaders.
  • Supports sales with effective training, collateral, customer visits, and other product-related activity.
  • Uses detailed market, technology, and competitive input to develop product/market requirements and user stories for all aspects of the product including warranty, service, and support. Provides input to product roadmap and maintains product backlogs.
  • Develops unique value proposition of assigned products. Ensures sales understands and can effectively leverage for competitive advantage.
  • Builds strong, collaborative relationships with internal and external stakeholders.
  • Regularly engages with customers and supports key sales meetings.
  • Assists in strategic analysis of new business, partner, and product opportunities.
  • Deeply understands the competitive landscape, provides product functionality and positioning information for marketing materials; reviews collateral and technical documentation for accuracy and completeness.
  • Serves as technical and product expert to sales and marketing; supports tradeshows and RFP responses.
  • Participates in ECO process for assigned products.
  • Manages beta, pilot, customer advisory, and user community programs.
  • Regular travel to customer sites, speaking engagements, tradeshow events, mainly in North America.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • 5+ years of successful product management for complex, enterprise-class healthcare IT products. Preference will be given to candidates with backgrounds in SaaS, OR integration, IP video/voice, and/or video conferencing.
  • Demonstrated ability to successfully manage the strategic and the tactical, delivering high quality, high output results.
  • Track record of commercial success in high product delivery cadence environments.
  • BS in Engineering or other technical discipline.
  • Demonstrated ability to lead diverse cross-functional teams through influence rather than direct authority.
  • Highly developed written and verbal communications skills. Excellent presenter to both technical and senior executive audiences.
  • Strong analytical ability, financial analysis and modeling.
  • Ability to make high-stakes, well-reasoned, and timely decisions with incomplete information.

Preferred Skills and Experience:

  • MBA and/or advanced degree.
  • Startup experience and successful delivery of V1 products.

VP, Enterprise Sales (East Coast)

Our client company is changing the way technology is used to deliver healthcare in post acute care.  As the VP, Enterprise Sales you will be responsible for generating revenue through direct sales to enterprise organizations. The VP will be required to establish and maintain high-level professional relationships with key decision-makers, implementation of sales and marketing strategies, and drive revenues to achieve sales objectives. Additional responsibilities include appropriate coordination between sales, marketing, contract administration, and operations.

If you are very organized, self-directed and enjoy selling, this is a fantastic opportunity.


  • Assist the organization in building and establishing a “Best in Class” Sales & Marketing Organization to effectively identify, target, and generate a consistent and continuous revenue stream from qualified long-term care clients through effective and systematic, sales execution
  • Establish and maintain relationships with key area healthcare executives and professionals in the market
  • Provide software demonstrations to prospective clients
  • Attend and coordinate several industry Trade Shows
  • Participate in professional societies and activities related to the health care industry, as appropriate
  • Develop and implement market-specific strategic sales and marketing plan to achieve objectives for areas of responsibility
  • Prepare and submit required management reports reflecting progress and accomplishments
  • Identify both new business opportunities and new customer call points within the market served for additional revenue opportunity
  • Build, maintain and update CRM database information, as required
  • Coordinates joint sales & marketing efforts as appropriate
  • Champion the concept, principles, and services of company


  • A Bachelor’s Degree. A combination of education and experience will be accepted
  • 5 + years of experience in software sales is required
  • Experience in software sales to the long-term care industry and/or a high-level consultative healthcare product and/or service sales experience is preferred
  • A demonstrated record of accomplishments in healthcare-related sales
  • Strong high-level communication, negotiation, and interpersonal skills
  • Effective sales management and organizational skills
  • Self-­motivated and ability to work with minimal supervision
  • Results oriented
  • A proven team player
  • Excellent written, verbal, and presentation skills

Computer literate in MS Windows, MS Word, MS Excel and MS PowerPoint

Program Manager, Medical Device (SE MI)

Our client company is a dynamic and growing medical device company providing innovative and cutting edge technology.  They are seeking a program manager to lead multiple projects and provide the overall direction, coordination, implementation, execution, control and completion of specific programs ensuring consistency with company strategy, commitments and goals.

Primary Responsibilities:

  • Lead the planning and implementation of projects
  • Facilitate the definition of project scope, goals, and deliverables
  • Define project tasks and resource requirements
  • Develop full-scale project plans, manage budget, timelines, and resource allocation
  • Assemble and coordinate project staff
  • Track project deliverables using appropriate tools
  • Provide direction and support to project team
  • Constantly monitor and report on progress of the project to all stakeholders
  • Present reports defining project progress, problems and solutions
  • Implement and manage project changes and interventions to achieve project outputs
  • Project evaluations and assessment of results
  • Provide risk management analysis, reporting and active management

Knowledge, Skills and Other Abilities:

  • Knowledge of project management techniques and tools
  • Proficient in project management software use
  • Critical thinking and problem solving skills
  • Proficient in planning, organizing and decision-making
  • Able to influence people and to be an effective leader
  • Ability to delegate tasks as appropriate
  • Must be able to work in a team environment
  • Ability to communicate effectively, objectively resolve conflict and facilitate negotiations to solve problems
  • Must be adaptable to a dynamic work environment
  • Must have excellent written and oral communication skills

Work Experience/Education/Certifications:

  • 4-6 years of project management experience working in a medical device development
  • Proven experience leading and/or managing people, strategic planning and risk management
  • Bachelors Degree (advanced degree preferred)
  • Qualification in project Management or equivalent (e.g. PMP)

Executive Director – Seattle

Our client company is a growing and dynamic organization, they are seeking a passionate and dedicated leader to direct the operations of a senior living community.  In this role you will oversee and direct the day-to-day functions and efficient operations of the Community.  This role also ensures the highest quality of care for residents, while maintaining the community’s financial stability, and creating a harmonious working environment for all associates.


  • Oversee, plan, develop, organize, implement, manage, control and direct all of the day-to-day functions and operations of the community (50%) including:
    • Consult with department directors on:
      • development and implementation of departmental policies and procedures
      • establish rapport in and among departments to demonstrate, encourage and promote a spirit of teamwork and cooperation amongst associates
      • identify and develop plan of corrections of problem area to improve service to residents
  • Appoint, delegate and consult with department directors to assist in correcting problem areas and improving service to residents
  • Ensure compliance with all laws, regulations and legal requirements governing the community and all company policies and procedures
  • Ensure that all residents needs are appropriate to the levels of care for the licensure levels of that community/property
  • Ensure that all residents receive proper services with regard to their physical, mental & emotional needs
  • Ensure residents are able to attend activities and community programs/events as desired, arranging for transportation as necessary
    • Conduct surveys and exit interviews to determine satisfaction levels and areas for improvement
  • Collaborate with the Director of Sales to promote and market the property within the local community by:
    • Implementing referral and other programs, which are intended to:
      • reach full resident occupancy goals of the community
      • exceed resident occupancy goals, where local demand actually exceeds current occupancy limits, which results in a Wait List for future openings
  • Responsible for overseeing all operations, finances and reporting including:
    • Approval of all expenditures against budgets
  • Maintain complete financial records including:
    • Billing and accounts receivable
  • Maintain all required education units with complete understanding and knowledge of all Federal, State and Local government regulations, as well as trends within the industry
  • Ensure management team complies with all policies and procedures and maintains any required continuing education or licensing updates/requirements
  • Oversee proper physical property maintenance within the community by ensuring that it is a safe and secure environment for all residents, guests, visitors and associates (10%) including:
    • Ensure compliance with OSHA requirements, established safety policies, practices and plans
    • Closely manage all workers’ compensation injuries, investigations, or safety complaints
  • Recruit, hire, evaluate, motivate monitor performance, schedule and manage community staff in the best interest of the residents, and in accordance with company policy (10%) including:
    • ensure associate performance evaluations, merit pay rate/increases, disciplinary actions and separations are:
      • conducted fairly, consistently and in and compliance with company policies and all state and federal laws
    • Arrange for coverage of department head duties during absences through delegation or personal completion, appointing and training a Manager on Duty for those for those times the Executive Director is not on the property (5%)
    • Represent the community with a positive and professional image, through dress and behaviors (5%) including:
      • interact with outside agencies (including government agencies), community representatives, and family members
      • participate in surveys and respond to inquiries or develop plan of correction

Minimum Job Requirements (Include education, experience, special skills, licenses, certifications):

  • Associate’s Degree, specialized in Business, Human Services, Nursing or Healthcare is required
  • At least five years of prior related work experience, functioning in a leadership role at senior living operation is required
  • Current State/Federal/Local required certification or license to manage a community
  • At least two years of prior management/supervisory experience is required
  • Current First Aid Certification is required
  • Must complete Background clearances (as required by government regulations) and health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
  • Must have solid PC skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
  • Excellent oral and written communication skills are required
    • ability to comfortable speak in front of large groups
    • must be able to explain and communicate complex ideas both in writing and verbally to a wide audience
      • different levels of understanding including:
        • associates, residents, family members, governmental agencies, general public, etc.
      • Must have the ability to perform math calculations in support of budget and other financial responsibilities, including human resources actions
      • Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations
      • Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests
  • Preferred Job Requirements (Include education, experience, special skills, licenses, certifications): Bachelor’s Degree in Business, Nursing, Human Services or Health Care field is highly desirable



Director of IT – CA

Join a leading record retrieval company in a key leadership role in helping to define the vision, definition, and strategy for the IT team by driving project initiatives that deliver high quality and compelling software products.  You will work closely with the executive team to provide product direction.  Responsibilities include managing and coordinating the resources and processes to deliver software releases for the suite of products, along with direct oversight of support teams.

Essential Job Fuctions

  •  Define and manage customer and internal support structure and teams.
  • Provide architectural and technical guidance to product development.
  • Ensure sound engineering design, process, and quality practices are followed.
  • Deliver finished, high quality, and compelling software products.
  • Work closely with the executive team to define product direction. This includes in-depth engineering analysis of software technologies and how to apply them to achieve business and customer objectives.
  • Monitor technology trends such as emerging standards for new technology opportunities
  • Develop and execute software engineering plans, manage software engineering schedules and resource allocation and budget. This includes managing joint development with 3rd party vendors and managing outsourced development.
  • Ensure, and create as needed, software engineering processes, practices, and operations to ensure reproducible development and high quality, while keeping costs under control.
  • Engage in hands-on, in-depth analysis, review, and design of the software, including technical review and analysis of source code. Will include reviews of in-house developed code, as well as review of technologies provided by 3rd party vendors.
  • Provide employee development and team building, along with coaching and mentoring.
  • Drive hiring, corrective action and terminations (with President and HR involvement) for IT team.
  • Participate in development of long-range planning for new projects and facilities.

Marginal Functions

  • Stay current with industry developments and incorporate as and when necessary.
  • Provide time and effort estimates as it relates to engineering effort.
  • Facilitates design reviews
  • Assist with IT training and development
  • Assist in software releases and roll-outs

Position Qualification Requirements

Educational Requirements

  • 4-year degree within appropriate Engineering/Science/IT discipline or equivalent.

Experience Requirements

  • 5+ years experience leading IT staff and coordinating project teams of 4 or more members
  • Experience with developing and delivering commercial/enterprise software.
  • 5 Years project management experience required, including experience managing development teams.
  • In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including all Microsoft products
  • Familiarity with the business planning processes. Demonstrated senior thought leadership in functional technology and process-strategic direction setting by being current on engineering design principles, architectures and advancements in engineering concepts and technologies.
  • Competency developing subsystem roadmaps applying in-depth knowledge of product related technologies, technology platforms, architectures and engineering design principles and advancements

Skills and Abilities

  • Excellent people skills, with an ability to recruit, motivate and lead a team.
  • Strong product development and engineering skills.
  • Strong communications skills, both in writing and speaking. Ability to excite and motivate employees, partner, and customers with a compelling vision
  • Strong organizational and time management skills
  • Demonstrated expertise in functional area of interest with the ability to develop engineering specifications for major sub-systems/subassemblies, written reports on technologies and other product design recommendations within an appropriate discipline or equivalent.
  • Demonstrated ability to influence product leadership and product direction through action oriented recommendations based upon technology strategy and risk retirement. Demonstrated competency to influence, multitask and deliver results.
  • Good interpersonal and communication skills and respected by technology community.
  • Strong understanding of the segment market, industry, and competitive environment/products/technologies/architectures.
  • Expertise in developing integrated program plans around the development of architectures, sub-systems or applications with an affinity in developing integration steps that minimize risk and maximize quality
  • Experience developing and driving risk mitigation plans to closure for technology feasibility models, early prototypes and product architectures and designs.
  • Ability to visualize, design, organize, and coordinate solutions to complex, possibly ill-formed scientific and/or engineering projects
  • Demonstrated ability to turn innovative concepts into product differentiation. Experience in taking innovative ideas from parallel industries and turning them into intellectual property.
  • Demonstrated skills in identifying and developing intellectual property through patents, trade-secrets and technical documentation
  • Experience developing technology concepts with demonstrated ability to develop incremental feasibility projects that enable/prove these concepts. Demonstrated competency in taking calculated risks as well as learning from past successes and failures
  • Recognized ability in coaching/mentoring technology community in relevant area(s) of expertise
  • Demonstrated ability to leverage technical networks to identify and recommend technology strategies and product ideas. Experience recruiting strong technical members.

Director, Client Services Operations – Chicago, IL

Our client company is a leader in providing financial software solutions to healthcare provider organizations. As a key member of the leadership team, the Director of Client Services Operations will be responsible for managing and improving functions that are necessary to efficiently and successfully implement, optimize, and support technology within the client base. You will be a strategic leader and have a significant role in enabling the growth of the company. You will  build and maintain an effective team that consistently delivers high-impact services to the client base. Additionally, this role will be responsible for designing and improving processes that are needed to enable scalability and predictability in delivery of client services.

Responsibilities, not limited to:

  • Reports to the Senior Vice President for Client Services and Operations and is a member of the senior leadership team
  • Responsible for managing, improving, and scaling the functions needed to deliver high quality, on-budget implementation, optimization, and technical support projects. Functions include: Knowledge Management, Internal Project Management, Staff Scheduling, Client Project Management, Client Success Programs, Metrics & Accountability
  • Accountable for improving performance on core client services metrics including client experience, delivery efficiency, and external technology rating organizations
  • Leading, facilitating, and guiding major internal initiatives to continuously improve operations
  • Development and on-going maintenance of a set of core metrics used to monitor performance on client services delivery
  • Collaborate with the Senior Executive team to set vision and prioritize initiatives for the Client Services Operations team
  • Collaborate with other functions and departments to drive business results and client satisfaction
  • Develop leadership, client service, and technical skills among direct reports and operations staff. Facilitate development of skills within the client services teams through training, mentoring, and job-shadowing programs

Education & Experience:

  • B.S. in Business, Healthcare Administration, Management, Operations, or related field
  • Master’s in Business, Healthcare Administration, Management, Operations, or related field preferred
  • Minimum 10 years’ experience in a professional services or client services organization, as an internal consultant, or in an operational leadership role
  • Preferred minimum of 2 years experience in healthcare, preferably in a healthcare provider organization
  • Track-record of successfully designing and implementing processes and improving existing processes in complex organizations
  • Proven success leading and managing cross-functional teams
  • Excellent problem solving and analytical skills
  • Excellent oral and written communication skills
  • A drive to learn quickly and constantly adapt to new challenges
  • Strong self-motivation, and the ability to work effectively with limited guidance when necessary

Director of Regional Sales – West Coast

Our client company is a leader in innovative pharmacy automation solutions.  They offer game changing solutions that help hospitals and health systems to support improved patient outcomes, build stronger businesses and manage ongoing change.  They are seeking a talented Director of Regional Sales (Northern California, Washington, Seattle) to grow sales with all products and solutions in both existing customers and new business target accounts.

They are seeking a rock star sales professional who has been highly successful in strategic selling of capital solutions in the healthcare industry in a multi-level environment including the C-Suite.  Must have excellent sales acumen and the ability to build existing relationships, create new footprints, understand challenges and craft innovative solutions.  In this role you would be responsible for developing an annual territory business plan, strategic account development, contract negotiation/proposal development, and maintaining customer satisfaction.

Responsibilities include:

  • Responsible for engaging in a complex, consultative 6-18 month sales negotiation process to evaluate a hospital’s needs for optimizing the medication delivery process and inventory management
  • Grow the territory’s current customer footprint through winning new customer opportunities
  • Maintain accurate detail of customer assets and expirations within Sales Pro-actively plan for and target current customers’ product replacements, extensions, add-on expansions, upgrades and competitive flips
  • Coordinate with internal clinical consultants (Professional Services Group) to evaluate current hospital medication delivery operations versus outcomes that can be offered.
  • Conduct MSA/MMA studies
  • Develop  relationships  with  all  customer  stakeholders  on  project  to  strategically  evaluate  issues, objectives, and fulfillment of hospital goals
  • Build the Account Plan at the corporate and facility level in order to populate each Opportunity plan effectively.   Utilize and demonstrate all sales process tools.   Developed tailored call plans for key constituents through the sales process
  • Execute all phases of the sales process including the use of Challenger insights and techniques
  • Develop and maintain high levels of customer satisfaction through Net Promoter Score follow through actions and collaboration with Customer Care counterparts (TAMS, AOCs, ROMs)
  • Participate and achieve a passing score in required Learning & Development activities
  • Utilize and other necessary tools for accurate and detailed data integrity and metrics

Specialized Knowledge/Skills:

  • Deals well with ambiguity
  • Strong problem solving skills.
  • Proficient at executing multiple concurrent/competing priorities.
  • Excellent interpersonal and communications skills with strong presentation skills.
  • Proven leadership skills
  • Highly motivated
  • Solid team skills (team player)
  • PC skills with strong Word, Excel, Power Point, and Internet capabilities
  • Innovative thinker
  • Strong executive presence


Basic Requirements:

  • BS or BS degree
  • At least 5 years of sales experience
  • Experience with multi-level strategic sales process and calling on executives

Preferred Requirements:

  • 5 years of clinical/healthcare sales experience
  • MBA
  • Strong financial acumen
  • Field based/home office environment with travel 70%+
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