Project Manager II – Sioux Falls, SD

Our client company is a growing leader in optimizing the management of health information records in acute care and ambulatory settings by providing a combination of software, services, and process knowledge.  Utilize your project management experience to  lead the planning, coordination, monitoring and directing of complex and diverse activities associated with customer implementations.  You will be the primary communication hub between the customer and implementation team and will plan, organize and control activities to complete projects on time and on budget.  You will contribute to organizational process improvement initiatives and associated documentation, and provide valuable guidance to peers. Responsibilities Include:

  • Lead the planning and implementation of projects
  • facilitate the definition of project scope, goals and deliverables
  • Define project tasks and resource requirements
  • Track project deliverables
  • Provide direction and support to the project team
  • Monitor and report progress to stakeholders
  • Report issues (risks) to project schedules or budget
  • Manage change requests
  • Provide guidance to projects and peers
  • Communicate standard project documentation as required and contribute
    to ongoing process improvement initiatives


  • Strong communication skills (internal and customer facing)
  • Critical thinking and problem solving skills
  • Ability to lead, make decisions and resolve conflicts
  • Team player adaptable to changing requirements, process and situations
  • Ability to manage stressful situations and diffuse stress occurring for the project team


  • Bachelors Degree and/or equivalent experience
  • Project Management Professional (PMP) Certification preferred
  • Healthcare industry preferred
  • Knowledge of both theoretical and practical aspects of project management
  • Knowledge of project management techniques and tools
  • Knowledge of Software Development Life Cycle Methodologies
  • 7+ Years of experience managing complex projects
  • Excellent technical knowledge including understanding of relational databases and document management systems preferred
  • Experience of risk management, change management and strategic planning
  • Experience managing multiple project simultaneously
  • Experience managing shared resources
  • Proficient with administrative software (MS Word, Power Point, Excel, etc)


Director, Great Lakes or Mid-Atlantic or Central

Our client company has a unique sales and business management opportunity to work in the developing market of IV compounding.  This position involves working closely with Field Sales Leadership (across the business segments), Individual sales representatives, Product Management, Operations, our Professional Services Group and Our Executive Team.  This individual will become the subject matter expert on IV Sales strategy, Sales Process and workflow.  They will have a deep understanding of competitive positioning, value propositions and Industry Best Practices.  This person will have to understand the sterile compounding process, the advantages and disadvantages of different buying patterns, form factors and the associated impact to clinical workflow.  They will need to form the unique market strategy based on the different segments of the market and how the company is approaching them.  This is a direct sales position that involves working with the core Sales team in a coaching and mentoring role, particularly in the early stages of Opportunity Development and the leadership position in navigating each opportunity from Executive Sponsorship through the assessment process all they way through to closure.

This  role is also responsible for developing an annual territory business plan across segments, identifying a specific action plan to achieve annual assigned targets/goals and quota, MBO’s, individual development plan (IDP), management of campaigns in and detailed Steps to Close activities.  This person will be proficient in presenting Challenger Insight and Impact Statements for their markets and be involved in the development of such content.

Key Responsibilities Include:

  • Further cultivate strategic customer relationships through face-to-face contact and client opportunities with key opportunities, partnering with field or inside sales resources as appropriate.
  • Maintain a consistent cadence with Sales and Sales Leadership with the field teams they work with.
  • Research, prepare, and present selling/customer focused presentations.
  • Understand current workflow and articulate key value positions for current to future state Gap Analysis
  • Cross-functional/cross business leadership, working in conjunction with Marketing, Product Development and Operations to develop the appropriate sales tools and commercial marketing requirements.
  • Lead sales efforts from Executive Sponsorship to contract negotiations.
  • This individual will be responsible for closing new and existing business sales in their territories (Enterprise and Regional) and potentially beyond.
  • This person is responsible for selling our new IV portfolio and any other solutions that are added to the portfolio.
  • Travel to customer sites to coordinate presentations, conduct demonstrations and facilitate site visits.
  • Manage time and resources effectively to meet territory sales objectives and improve customer relationship.
  • Maintain industry and product knowledge and inform company of changing market conditions and competitive issues.
  • Utilize and display competency with all sales process tools.
  • Develop tailored call plans for key constituents such as Risk Management, DOP, CFO, CEO, CNO, CMO, CIO and Plant Operations(Facilities).
  • Participate in an implementation; learn and utilize Gateway process.
  • Support Field Marketing efforts through leading product demonstrations at trade shows and regional events as assigned by Business Leader.
  • Utilize software and other necessary tools for accurate and detailed data capture and metrics.
  • Achieve Business and MBO objectives and metrics as assigned by IV Business Leader

Specialized Knowledge/Skills:

  • Strong Sales Disposition

o   Shows discipline – takes a structured approach to managing sales; strives to make well-informed decisions related to sales strategies and tactics; maintains high work and ethical standards.

o   Drives toward success – possesses an energetic and tenacious achievement orientation; proactively seeks business opportunities; strives to gain competitive advantage; takes action for a recognized benefit despite uncertainty of outcome

  • Demonstrated Sales Innovation –

o   Takes a creative approach – thinks unconventionally when faced with sales challenges; is open to new ideas.  Inspires curiosity and challenges the current thinking

  • Proficient at executing multiple concurrent/competing priorities.

o   Retains focus and sustains positive outlook demonstrates resilience and adaptability in the face of obstacles; effectively channels emotions to manage job challenges and stress; handles disappointment and/or rejection without losing effectiveness. Approaches sales challenges with confidence of success; remains realistically optimistic when pursuing sales objectives (e.g., celebrating successful milestone achievements)

  • Strong problem solving skills.
  • Deals well with ambiguity
  • Excellent interpersonal skills, high impact communication, and strong presentation skills
  • Proven leadership skills
  • Highly motivated
  • Solid team skills (team player)
  • PC skills with strong Word, Excel, Power Point, and Internet capabilities.

Working Conditions: 

  • Environment – Field based/home office environment
  • Travel Required – Yes, 70% Plus


  • 4 year college degree
  • Minimum of one of the following and preferably more than one:
    • Hospital Pharmacy and IV admixture experience
    • 8+ years of sales experience in pharmacy capital
    • 5+ years of a proven track record of exceeding plan and performance in a Complex Solution Sales role


Director of IT – CA

Join a leading record retrieval company in a key leadership role in helping to define the vision, definition, and strategy for the IT team by driving project initiatives that deliver high quality and compelling software products.  You will work closely with the executive team to provide product direction.  Responsibilities include managing and coordinating the resources and processes to deliver software releases for the suite of products, along with direct oversight of support teams.

Essential Job Fuctions

  •  Define and manage customer and internal support structure and teams.
  • Provide architectural and technical guidance to product development.
  • Ensure sound engineering design, process, and quality practices are followed.
  • Deliver finished, high quality, and compelling software products.
  • Work closely with the executive team to define product direction. This includes in-depth engineering analysis of software technologies and how to apply them to achieve business and customer objectives.
  • Monitor technology trends such as emerging standards for new technology opportunities
  • Develop and execute software engineering plans, manage software engineering schedules and resource allocation and budget. This includes managing joint development with 3rd party vendors and managing outsourced development.
  • Ensure, and create as needed, software engineering processes, practices, and operations to ensure reproducible development and high quality, while keeping costs under control.
  • Engage in hands-on, in-depth analysis, review, and design of the software, including technical review and analysis of source code. Will include reviews of in-house developed code, as well as review of technologies provided by 3rd party vendors.
  • Provide employee development and team building, along with coaching and mentoring.
  • Drive hiring, corrective action and terminations (with President and HR involvement) for IT team.
  • Participate in development of long-range planning for new projects and facilities.

Marginal Functions

  • Stay current with industry developments and incorporate as and when necessary.
  • Provide time and effort estimates as it relates to engineering effort.
  • Facilitates design reviews
  • Assist with IT training and development
  • Assist in software releases and roll-outs

Position Qualification Requirements

Educational Requirements

  • 4-year degree within appropriate Engineering/Science/IT discipline or equivalent.

Experience Requirements

  • 5+ years experience leading IT staff and coordinating project teams of 4 or more members
  • Experience with developing and delivering commercial/enterprise software.
  • 5 Years project management experience required, including experience managing development teams.
  • In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including all Microsoft products
  • Familiarity with the business planning processes. Demonstrated senior thought leadership in functional technology and process-strategic direction setting by being current on engineering design principles, architectures and advancements in engineering concepts and technologies.
  • Competency developing subsystem roadmaps applying in-depth knowledge of product related technologies, technology platforms, architectures and engineering design principles and advancements

Skills and Abilities

  • Excellent people skills, with an ability to recruit, motivate and lead a team.
  • Strong product development and engineering skills.
  • Strong communications skills, both in writing and speaking. Ability to excite and motivate employees, partner, and customers with a compelling vision
  • Strong organizational and time management skills
  • Demonstrated expertise in functional area of interest with the ability to develop engineering specifications for major sub-systems/subassemblies, written reports on technologies and other product design recommendations within an appropriate discipline or equivalent.
  • Demonstrated ability to influence product leadership and product direction through action oriented recommendations based upon technology strategy and risk retirement. Demonstrated competency to influence, multitask and deliver results.
  • Good interpersonal and communication skills and respected by technology community.
  • Strong understanding of the segment market, industry, and competitive environment/products/technologies/architectures.
  • Expertise in developing integrated program plans around the development of architectures, sub-systems or applications with an affinity in developing integration steps that minimize risk and maximize quality
  • Experience developing and driving risk mitigation plans to closure for technology feasibility models, early prototypes and product architectures and designs.
  • Ability to visualize, design, organize, and coordinate solutions to complex, possibly ill-formed scientific and/or engineering projects
  • Demonstrated ability to turn innovative concepts into product differentiation. Experience in taking innovative ideas from parallel industries and turning them into intellectual property.
  • Demonstrated skills in identifying and developing intellectual property through patents, trade-secrets and technical documentation
  • Experience developing technology concepts with demonstrated ability to develop incremental feasibility projects that enable/prove these concepts. Demonstrated competency in taking calculated risks as well as learning from past successes and failures
  • Recognized ability in coaching/mentoring technology community in relevant area(s) of expertise
  • Demonstrated ability to leverage technical networks to identify and recommend technology strategies and product ideas. Experience recruiting strong technical members.
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