Senior Pharmacy Consultant – U.S.

Our client company is seeking a Pharmacy Consultant to support the implementation and monitoring of medication dispensing products. Be part of a leading organization that helps clinicians solve some of heathcare’s most critical challenges. In this role you will lead top healthcare organizations in the implementation of these products and you will have a major impact on how their pharmacy operates. Become part of the solution that has dramatically changed hospitals’ medication management system by increasing medication safety, decreasing the risk of medication errors, increasing efficiency, facilitating regulatory compliance and enhancing security.

As part of the Implementation Organization, will work directly with the customer and implementation teams to ensure solution design addresses customer need. This is a home-based position with travel. The successful candidate can live anywhere in the USA near a major airport.

Accountabilities:
• Provides clinical support Dispensing Implementation teams implementing Pyxis medication dispensing solutions.
• Provides work flow analysis of existing processes within the Medication Management System. Identifies current areas of inefficiencies, patient/provider safety concerns, lost revenue, and
potential drug diversion opportunities. Performs work flow redesign with identified automation solutions to facilitate achievement of identified customer goals. Accomplished through
traditional structured solution design using current state assessment and future state design methodology.
• Provides consultation as to positioning of products to support efficient and effective workflow as well as current and anticipated clinical needs.
• As key member of the implementation team, ensures future state solution designs and statements of work are complete and achievable.
• Performs follow-up Medication Management System reviews to determine system optimization and customer value realization as an add-on chargeable service. Accomplished via post installation
evaluation of current system practices, and developing action plans to assure system optimization and facilitating successful implementation of action items.
• Identifies and shares Pyxis medication dispensing solutions best practices to help achieve the highest possible levels of patient and caregiver safety and product utilization.
• Collaborates with Sales Clinical Consulting to ensure pre-sales customer assessments and expectations are captured in the implementation Statement of Work.
• Functions as the voice of the Customer.
• Collaborates and builds synergistic relationships with Sales Account Executive, Clinical Sales Consulting, Product Managers, Product Research and Development teams, Interface Teams,
Implementation & Support teams, Customer Advocacy, and Training.
• May provide clinical guidance for new product development and software enhancements to assure adherence to current healthcare and regulatory standards as well as assure enhanced customer
satisfaction.
• Defines other post implementation billable service opportunities including CQI and data analysis support.

Qualifications:
• Bachelor’s Degree in Pharmacy or Nursing required: Master’s Degree preferred.
• Current licensure as a Registered Pharmacist or Nurse.
• Experience in hospital environment and/or consulting experience.
• Experience managing the installation and support of advanced computerized systems preferred.
• Automation/informatics experience required in either hospital setting and/or vendor environment.
• Must be customer focused and have experience with the unique governing factors that influence implementation outcomes.
• Must have excellent verbal/written communication skills.
• Must be able to manage customer expectations, and possess excellent organizational skills with the flexibility to readily adapt to change.
• Requires excellent problem resolution abilities and strong technical skills.
• 80% travel and flexible working hours are required, including nights and weekends.
• Work from home office.

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